Performance Management System: what is it and how to do it?


Monitoring the work and evolution of employees is essential for the success of your company. Understand the importance of a performance management system and how to implement it! Have you heard of performance management? Do you know how a system can help you monitor your team’s results? Do you know what your company’s improvement points are to ensure good results?

If the answer was “no” to all questions, then you need to know the performance management system! Read this article and understand what it is and how to implement it in your company right now!

What is performance management?

The performance management is a strategy to manage the performance of employees, monitoring and providing conditions so that the results are better. This performance must be in line with corporate objectives, guiding employees to the company’s goals.

Such an approach considers the immersion of employees in the organizational culture, a closer relationship between teams and the management and individual development of professionals. All of these aspects make up the formation of cohesive and engaged teams, capable of taking the organization to other levels.

Why does this practice make a difference in organizations?

We can observe, in many corporations, individualized work among employees, without a feeling of unity and effort towards an objective. This work ethic means that the goals are often not achieved, leading the company to stagnation.

The competent Human Resources departments know that it is necessary to promote the development of employees, a practice that leads to much more satisfactory performances.

These processes, in addition to promoting the knowledge necessary for employees to deliver a better product or service, also work on engagement. This is because, when they realize that the organization is concerned with its growth, professionals tend to work with more enthusiasm and involvement, “wearing the company’s shirt”.

Several aspects can be improved with the implementation of performance management in the company. We can highlight:

  • improvement in customer service;
  • increased qualification, through targeted training;
  • process innovation;
  • greater cohesion between teams;
  • more efficient and inspiring leadership.
  • How to carry out this management?

The application of performance management requires structured planning, which draws a clear path between the activities and the objectives it intends to achieve. Understand, below, which aspects should be worked on.

Perform performance reviews

Try to understand how the employees are doing, through evaluations that show the performance of each one, what should be improved and the positive points. With this practice, HR has a clearer view of the skills of its employees and is able to work for their development.

Promote training

The training will train employees, helping them to grow professionally and to develop the most flawed areas of their work. The company can propose internal or external training, identifying what should be worked on based on performance assessments and what is necessary to achieve the company’s goals. These trainings can be applied to develop technical aspects, such as knowledge of tools, or even emotional ones, such as interpersonal skills for leadership.

Engage employees

For performance management to really deliver results, employees and leadership must be involved and understand why this is being done. Hold alignment meetings, explain how management will be done and what your goals are, and show employees how this practice can also assist in their professional development. With active participation, it is possible to carry out an efficient performance management that brings good results.

Promote ongoing monitoring

Performance management is a constant process, which should not be applied only on time. For it to have a positive effect, it must be applied and measured continuously.

Always follow the results and think of new strategies to resolve the new issues that arise. The trend is that this practice will become increasingly better over time, and only updates are needed. After all these definitions, it is time to understand the role of a performance management system in this process.

What is a performance management system?

Providing the development of your team members is essential to ensure good results. After all, it is the employees who, effectively, get their hands dirty and lead the business to success. However, training and monitoring of goals are not enough to guarantee a good performance of the team. That’s where performance management comes in.

Many companies believe that they perform a performance management when they implement isolated and punctual actions to evaluate the teams . However, to have concrete results, there needs to be a system with continuity and effectiveness.

The performance management system consists of software capable of identifying the quality of the work performed by the team in real time. In addition to measuring the efficiency of employees, these systems are complete, generating data of various types, including the engagement of a team at work.

Therefore, they work in search of improvements in the quality of the results generated, allowing the evaluation, monitoring, correction and improvement of the conducts and procedures carried out by employees. It is a continuous and flexible process, focused on innovation.